Call Center Terminology – Part 1

By the development and spread of call center systems and call center terminology, these systems have become an integral part of all companies, regardless of their size, and are highly…

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Call Center Terminology – part 2

In the previous article, we reviewed the first part of the most important call center terminology, and in this article we continue to simplify and explain the second part of the most…

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The Call Center System

By Internet, telecommunication technology development, and the great need to call center system, call center solution , data transmission speeds development, the emergence of giant multinational companies, and even companies with…

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