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Modern Call Center Systems (or Contact Centers) are now considered one of the most valuable assets any company can own, as they serve as the core of customer relationship management. In this…

You may have come across terms like IP PBX, IP Switchboard, or Internal Telephone Exchange, they all refer to the same concept in the world of modern communications. Let’s start…

If you want to cut your company’s phone bills and gain access to advanced features that traditional phone systems can’t offer—such as allowing employees to work from anywhere, hosting video…