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As a continuation of what we discussed in the previous post about the essential steps to protect your business communication system and ensure cybersecurity, here are the next key measures you should…

It is well known that the sound of a busy phone line is one of the most frustrating experiences for customers trying to contact your company. According to a study,…

The Importance of Live Chat for Customer Service and Support The attention a business pays to its customers reflects its success in operations. Successful companies, aiming to stay among the…